Sustainability Report 2018

Glossary

B

BCAP®

Integrated concept from Bilfinger for the digitalization of the process industry (Bilfinger Connected Asset Performance)

Brundtland Report

A report published in 1987 by the United Nations World Commission on Environment and Development
C

CDP

Non-profit organization that collects data and information each year on CO2 emissions, climate risks as well as reduction targets and strategies from companies

Compliance Help Desk

Central point of contact for clearing up compliance-related questions at Bilfinger

Corporate Governance Code

Set of rules with recommendations and suggestions for a responsible corporate governance

CRM

Customer Relationship Management

CSR

Contribution and responsibility of companies as relates to sustainable development (Corporate Social Responsibility)
D

DPA

Deferred Prosecution Agreement

Due diligence

A review to determine strengths, weaknesses and risks conducted with an appropriate degree of thoroughness
F

Full-time equivalent

Key figure which shows how many full-time positions exist based on a mixed calculation with part-time employees
G

German Sustainability Code

Standard for the reporting on non-financial performance, developed by the Council for Sustainable Development

GRI

Global Reporting Initiative
H

HRcules

Program serving the harmonization of various different HR management systems in place at Bilfinger

HSEQ

Health, Safety, Environment & Quality
K

Knowledge Card

A graphic presentation documenting the guidelines and policies in force at Bilfinger in an easily understandable and structured summary
L

LTIF

Lost Time Injury Frequency Rate
M

Materiality analysis

Determination of the sustainability topics that are of significance for a company
N

Net promoter score

Key figure which provides information on the success and the customer satisfaction of a company
O

OHSAS

Occupational Health and Safety Assessment Series
P

Process industry

Industrial sector in which substances and materials in the chemical, physical, biological or other technical processes and procedures are manufactured
S

Scrubber

Device (wet separator, absorber) that removes gas pollutants

Shared Service Center

Organization or department that combines certain service processes

Sustainable Development Goals (SDG)

Targets developed by the United Nations to help secure sustainable development on an economical, ecological and social level
T

Turnaround

Comprehensive maintenance work on an industrial plant during which the plant is shut down
U

UN Global Compact

The world’s largest and most important initiative for responsible corporate governance